14 general skills or competencies (Job family competencies) for Sales Senior Manager
Skill definition-Planning strategies and tactics for the business to grow and expand.
Level 1 Behaviors
(General Familiarity)
Identifies the principles and procedures of business development.
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Level 2 Behaviors
(Light Experience)
Gathers relevant information from the respective teams to support business development activities.
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Level 3 Behaviors
(Moderate Experience)
Maintains customer satisfaction throughout the dealership to contribute to business development.
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Level 4 Behaviors
(Extensive Experience)
Leverages social media platforms to promote business development activities for our organization.
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Level 5 Behaviors
(Mastery)
Develops an effective business development plan with a focus on the target counties.
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Skill definition-Distributing a product to the market through third parties to increase sales and customer outreach.
Level 1 Behaviors
(General Familiarity)
Identifies the importance of channel sales in our organization.
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Level 2 Behaviors
(Light Experience)
Records the overall channel sales data using a specific sales system.
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Level 3 Behaviors
(Moderate Experience)
Maintains sales budgets for assigned distributor accounts to support the channel program.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with various parties to analyze channel sales for new business opportunities.
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Level 5 Behaviors
(Mastery)
Establishes the latest trends of channel sales to stay ahead of the other competing companies in the industry.
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10 soft skills or competencies (core competencies) for Sales Senior Manager
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Documents best practices in planning and organizing work to address important tasks.
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Level 2 Behaviors
(Light Experience)
Discusses the positive and negative outcomes of planning and organization in the workplace.
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Level 3 Behaviors
(Moderate Experience)
Helps set up new practices to anticipate and address the needs of planning and organization initiatives.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the adoption of advanced tools to streamline the process of planning and organization.
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Level 5 Behaviors
(Mastery)
Develops best practices in planning and organizing activities to improve organizational efficiency.
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Skill definition-Ability to encourage, motivate, and guide individuals or teams to further enhance their performance.
Level 1 Behaviors
(General Familiarity)
Describes the role and value of a coach.
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Level 2 Behaviors
(Light Experience)
Identifies behaviors that affect job performance.
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Level 3 Behaviors
(Moderate Experience)
Discusses alternative techniques for diagnosing and coaching individuals and teams.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the success of a coaching method and modifies it based on the feedback of others.
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Level 5 Behaviors
(Mastery)
Establishes a process that is beneficial to developing coaches and identifying coaching opportunities.
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Summary of Sales Senior Manager skills and competencies
There are 0 hard skills for Sales Senior Manager.
14 general skills for Sales Senior Manager, Business Development, Channel Sales, Cold Calling, etc.
10 soft skills for Sales Senior Manager, Planning and Organizing, Coaching Others, Leadership, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Sales Senior Manager, he or she needs to be skilled in Planning and Organizing, be skilled in Coaching Others, and be skilled in Leadership.